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Knowledge Base
Account
Setup
FAQ
Dashboard
Usage and Features
FAQ
Operations Manager
Usage and Features
FAQ
Review Request & Email Management
Setup and Features
FAQ
Product Support
Setup and Features
FAQ
Profits & Accounting
Usage and Features
FAQ
Alerts
Features
FAQ
Walmart Marketplace
Account
Setup
FeedbackWhiz Demo [Video]
Activating your account
I'm switching to FeedbackWhiz from another Service, How do I transition and not send duplicate emails to my buyers?
Adding an Amazon Marketplace
Seller Central Integration
See All - 12
FAQ
How do I setup my marketplace?
How does the free 30 day trial work?
How to set up Managed Accounts as an Agency?
How do I add users?
Does FeedbackWhiz support Vendor Central?
See All - 16
Dashboard
Usage and Features
Dashboard Basics
Graphs & Charts
My Graphs are not loading properly
Campaign History
FAQ
How often is the dashboard data updated?
How do I change the time frame of dashboard?
Why are my Sales and Orders numbers less than expected?
Operations Manager
Usage and Features
Order Manager Overview [Video]
Feedback Manager [Video]
How to Search for Orders
Display and Navigation
How to Use Filters
See All - 12
FAQ
How do I send emails from Order Manager?
Why are feedback ratings not showing up in the feedback column?
How often do Orders get imported?
How far back can I see my past orders?
How many Orders can I view at once?
See All - 7
Review Request & Email Management
Setup and Features
Sending Out Your First Email/Review Request
How to automate the Amazon Request a Review button functionality via FeedbackWhiz
Creating and Editing Custom Email Campaigns [Video]
Campaign Manager [Video]
How to send emails/review requests to past orders automatically
See All - 14
FAQ
Which campaign type should I use?
How do I Automate Emails?
How do I check if my emails are going through successfully?
How can I verify if the Amazon Review Request button has been triggered by FeedbackWhiz?
Are my messages compliant with Amazon's TOS?
See All - 22
Product Support
Setup and Features
Product Manager Overview
How to Create Review Summaries For Your Products
Product Review Manager Overview
How to Group Product Reviews
Search and Filter Product Reviews
See All - 6
FAQ
Can I see my Top Product Review Keywords?
How often do Product Reviews get updated?
How do I set up Product Custom Short Titles?
Can I publicly comment on Amazon product reviews?
Profits & Accounting
Usage and Features
Profit & Accounting Demo
Profit & Loss Dashboard
Analyze Profits at the Product level
Top Products
Cost of Goods (COGs) Manager
See All - 7
FAQ
How do I change the timeframe on the Profit's Dashboard?
How can I connect Advertising (PPC)?
What are the different Amazon Fee Types?
How long does it take to sync data for P&L?
Why don't I see all of my data for P&L?
See All - 6
Alerts
Features
Alerts Demo Video
Custom Alerts Offered
Alerts Dashboard
Alert Settings
Bindwise Migration to FeedbackWhiz
FAQ
How do I create a Custom Alert?
How many Products can I monitor?
How do I create Product Lists?
How do I create a Subscriber list?
How do I Set Up Email Filters for Alerts?
See All - 7
Walmart Marketplace
Adding a Walmart Marketplace
What is included in the Walmart marketplace?
Product Review Manager
Alerts
Walmart Profits Dashboard
Walmart Top Products
Walmart Expense Manager
Walmart COGs Manager
Walmart Order Manager
Product Manager
No connection
Real-time notifications may not work