What kind of info is included with a Walmart message when it arrives in my helpdesk?

We make sure you never need to check Walmart for more info before answering a question. The ChannelReply app will show you all of the following and more:

  • Order IDs
  • Order status
  • Shipping address
  • Estimated shipping and delivery dates
  • Tracking ID and URL
  • Buyer name and email

There are too many details to show here! A full list is available in our Walmart integration announcement.

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