We offer ChannelReply and CR Feedback as month-to-month services so you don’t have to make any long-term commitments. However, you can choose annual billing to get a discounted rate.
Note: Onsite Support users are subject to different terms. If you use Onsite Support, ChannelReply service will be available to you for as long as you continue to use it with an active Onsite Support subscription. You can switch to using a different helpdesk at any time, but you will need to pay for one of our normal monthly or annual plans if you make such a switch.