If you use Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, or Onsite Support, you can use ChannelReply to issue refunds on certain tickets:
- Most eBay Resolution Center cases and official eBay return requests.
- Most Shopify tickets.
- Walmart return notifications generated by ChannelReply.
- Most Back Market tickets.
In Gorgias, it is currently only possible to issue refunds on Back Market tickets.
In Help Scout, it is possible to issue refunds on Back Market tickets and on eBay return requests.
Please note that refunds are not available on Amazon, Etsy or Newegg tickets.