These alerts will be delivered to your inbox titled “Account health metrics are changed”. They will reflect comparatively previous and current status of each field that has changed. Account Health alerts show changes in your account metrics such as Order Defect Rate, Negative Feedback, Valid Tracking Rate, On Time Delivery Rate, Intellectual property complaints, High cancellation rate, etc.
Enable or disable these alerts by visiting Suspension Prevention in your Bindwise Dashboard and toggling “Alert me about any issues with my Amazon seller account” ON or OFF and expand ADVANCED SETTINGS to check-mark additional tracking.
Why are these alerts important?
Amazon is Not notifying you on your poor seller performance metrics, and your Amazon Policy violations that come as a result of these poor metrics can go unnoticed. Bindwise monitors these changes for you so you could react BEFORE your account gets suspended and prevent it from happening.