Welcome to the Tactical Arbitrage Help Desk

Explore our support site, read our knowledge base to gather more information. Feel free to contact us for further support.

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FAQ

  • What payment options are available in Tactical Arbitrage?

    We offer flexible subscription options to suit everyone, from beginners to seasoned pros. You can choose between monthly and annual plans, with the freedom to upgrade from monthly to annual at any time for a prorated fee.

    Ready to get started? Click here to view our pricing and sign up.

  • Do I need an Amazon Professional Seller account to use Tactical Arbitrage?

    Yes, you do. 

    The Tactical Arbitrage platform requires an active Amazon Professional Seller account

    Still interested?

    Click here to create your Amazon Professional Seller account and select the region that relates to you from the drop down flag in the top right corner of the page before proceeding.

  • Can I extend my trial with Tactical Arbitrage?

    Unfortunately, we don’t offer trial extensions. However, if you have any questions or run into any challenges during your trial, you can book a 1:1 session with one of our experts, who’ll guide you through Tactical Arbitrage and answer any questions to make the most of your experience! 

  • Can I have multiple trials in Tactical Arbitrage?

    No, our system is designed to allow only one trial per user. This policy helps ensure a fair experience for all users. If you have any questions or need assistance during your trial, feel free to reach out to our support at support@tacticalarbitrage.com! 

  • How to integrate Amazon with Tactical Arbitrage?

    You can connect your Tactica Arbitrage account to Amazon with a simple Authorize button.

    You can visit SettingsAmazon Authorization and click Connect to Authorize. 

    It'll just take about a minute.

    For more details, visit our Connecting Your Tactical Arbitrage Account With Amazon article.  

  • Can I change my Tactical Arbitrage plan?

    Yes, you can update your subscription on the Threecolts Manager  page. 

    Just click on View and Edit Plan to proceed with the change. 

    If you have any questions, feel free to contact us via Live Chat or email support@tacticalarbitrage.com

  • Where can I find my invoice?

    You can find your invoices by going to the Threecolts Manager Billing. You can also download your invoices on that page. 

  • Do you offer any discounts?

    We don’t have subscription discounts right now, but we’ve got something just as good! Use the code TAKE10 for a free 10-day trial. It’s the perfect way to dive in and see all the amazing features we have to offer—on the house!

  • Can I scan site that is not available in Tactical Arbitrage?

    Want to scan a site that isn’t in Tactical Arbitrage? No problem! You’ll need an XPath file for that domain, which you can either create yourself or hire someone to make. We recommend checking out www.tacticalbucket.com. They keep domains up-to-date and usually throw in an Easy Bulk list too. Makes your life a lot easier!

  • What are your terms, conditions, and privacy policy?

    We're serious about respecting your personal information and data security. 

    Check out the footer on the Tactical Arbitrage homepage.

    That's where you'll find links to our Terms & Conditions and Privacy Policy, too. Those pages describe general usage terms and privacy details, including your rights under the EU's GDPR (General Data Protection Regulation).

    FYI, here are the links:

  • Are Tactical Arbitrage updates free?

    The best things in life are free. Like our Tactical Arbitrage updates.

    We often add new features, sometimes on a weekly basis. We're always looking for new ways to improve platform efficiency and to help you generate a positive ROI.

  • How can I cancel Tactical Arbitarge account?

    You can cancel your account anytime by: 

    1. Logging in to Manage Account
    2. Go to Billing > Account
    3. Click Cancel button
    4. Confirming the Cancellation 


    Please Note: Cancellation must be completed by the customer via the portal.

    If you are in a trial period, your account will close at the end of the trial period. For paid subscription, the subscription will automatically expire at the end of the billing cycle.

    For a more detailed explanation of how to cancel your account, visit this page and contact us via live chat or email support@tacticalarbitrage.com if you have any questions! 

  • Can I get a refund?

    As per our Terms & Conditions, refunds are NOT available for weekly, monthly, or annual memberships once the subscription period begins.

    If you decide to cancel or terminate your subscription, please check your trial end date or the current billing cycle in the billing section of our web portal to ensure you cancel your subscription on time.

    After cancellation, you’ll retain access to the service until the end of the paid period.


  • Can I turn off my computer while Tactical Arbitrage is scanning?

    Yes! All scans and results are stored on Tactical Arbitrage’s servers, so you can safely turn off your computer and log back in later, even from a different device. To stay updated, you can set up notifications in your Settings to alert you when a scan is complete.

  • What sites are available in Tactical Arbitrage?

    We’ve put together a comprehensive list of online stores for product sourcing. View the list here, which continues to grow as we add more stores over time!

    In addition, Tactical Arbitrage boasts a feature that allows you to (with a little coding know-how), add your own sites to scan over and above the built-in options.

    Contact our support at support@tacticalarbitrage.com if you have any questions!


  • Can I pause my Tactical Arbitrage account?

    No, we don’t offer a hold or pause option. You will need to cancel your subscription, which will remain active until the end of your billing cycle. When you’re ready to rejoin, we’ll help you set things back up.

    Be sure to download any data you need, as it will be removed after 30 days due to Amazon’s policy.

  • How does Tactical Arbitrage compares or it's similar?

    Tactical Arbitrage is a powerful online arbitrage tool that helps you find profitable products from hundreds of sources and determine if they offer a good return on investment (ROI) when selling on Amazon, whether as FBA or MF.

    Out of respect for our competitors, we don’t provide direct comparisons between Tactical Arbitrage and other tools. However, we’re proud to say that many sellers consider TA their go-to choice for product sourcing.

    If you’d like to hear from real users and get their insights, feel free to join our Facebook group: Tactical Arbitrage Community!

  • How many Amazon accounts can I connect?

    Each Tactical Arbitrage subscription allows connection to one Amazon Seller Account per region. Visit this article if you want to connect more than one Amazon Seller Account with different regions. 

  • Do you offer a Military discount?

    Yes! We’re proud to offer a 10% discount to those who serve or have served. This includes active duty, reservists, National Guard members, retirees, and veterans. Simply provide proof of your military status to claim your discount. Reach out to our support team at support@tacticalarbitrage.com for more detailed information! 

  • Can I skip the trial and go straight to a paid subscription?

    Yes, you can! To do so, please contact our support team at support@tacticalarbitrage.com for further assistance. 

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