ChannelReply can show over 40 order details on messages about Etsy orders, including:
- Order ID
- Tracking Number
- Buyer Message (any note left by the buyer when they placed their order)
- Item Title
- Expected Ship Date
When a customer messages you via an item’s listing page, we can provide more than 60 datapoints, including:
- Item Title
- Listing ID
- Listing URL
- Personalization Instructions
- SKU
For a full list of all the info we can provide on Etsy tickets, please see our Etsy integration announcement.