No! Not at all. Our entire audit process is carried out by in-house Refund Sniper employees – real live humans – who review all the data, run it through our proprietary algorithms using our technology, and then process the cases. No bots. No automation. This ensures that we operate efficiently, do not put undue burden on Amazon Seller Central, and comply with the Amazon Terms of Service (TOS).
Is any of your process automated or outsourced?
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